in-tools.com - Topic: World Tools Plug-in shows as activated but unlicensed http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/ Simple:Press Version 5.5.11 Harbs on World Tools Plug-in shows as activated but unlicensed http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p182 World Tools http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p182 I see you found it, but for lurkers, the email address is support @ in-tools.com.

]]> Wed, 28 Mar 2012 18:26:40 -0400 Kambas, Inc on World Tools Plug-in shows as activated but unlicensed http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p181 World Tools http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p181 Harbs said:

Hi,

In the Dashboard it's showing as activated?

 

If yes, contact support and we'll help you clear out corrupted preferences.

 

Thanks,

Harbs

Yes, it's showing as activated in the Dashboard.

Forgive me sounding dumb, but the only contact I saw originally was for compliments, items other than what is listed in FAQs, and the like. Is there a particular path you could point me to?

Again, thanks!

]]> Wed, 28 Mar 2012 18:09:34 -0400 Harbs on World Tools Plug-in shows as activated but unlicensed http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p180 World Tools http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p180 Hi,

In the Dashboard it's showing as activated?

 

If yes, contact support and we'll help you clear out corrupted preferences.

 

Thanks,

Harbs

]]> Wed, 28 Mar 2012 17:58:25 -0400 Kambas, Inc on World Tools Plug-in shows as activated but unlicensed http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p179 World Tools http://in-tools.com/learning/forum/world-tools/world-tools-plug-in-shows-as-activated-but-unlicensed/#p179 I'm working on a PC with INDD CS5.5. I've had the World Tools plug-in purchased and installed since 6/11. (v. 2.0.5). Today, I went to work on a project and the World Ready Composer wouldn't activate. I received a message saying that the tool wasn't licensed and the trial had expired.

Not sure what's going on, but I went to my In-Tools login account and verified my three different versions on World Tools. This one (for CS5.5) is listed.

Any help would be most appreciated.

]]> Wed, 28 Mar 2012 17:48:11 -0400