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Forum Feedback World Tools Windows installers

World Tools Windows installers
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4:40 pm
03/06/2011


Harbs

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posts 80
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We have received some reports that World Tools (not Pro) did not correctly install the ME panel on some installations of Windows. We've only received reports of the installation failing on Windows 7.

We are not 100% sure what was causing the installation to fail, but we've uploaded a new installer which seems to solve the issue.

If anyone has issues with the installer, please let us know!

Harbs

11:26 am
03/08/2011


Artograph

New Member

posts 2
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2

I had the issue (I'm using Windows7)!  How do I load the new installer?

1:37 pm
03/08/2011


Harbs

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posts 80
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Download it from the World Tools page (http://in-tools.com/products/p…..rld-tools/) and run the installer.

2:50 pm
03/08/2011


Artograph

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posts 2
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4

Downloaded the installer and did a repair.  I still cannot get the ME panel to appear.

3:02 pm
03/08/2011


Harbs

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posts 80
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5

Oy!

Please check in this path:

Common Files\Adobe\CS5ServiceManager\extensions

How many World Tools folders do you see?

6:08 pm
03/08/2011


Artograph

New Member

posts 2
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6

Two folders.

One with modification date of first intallation

One with modification date of second installation.

2:00 am
03/09/2011


Harbs

Admin

posts 80
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7

That's probably the problem. Remove the folder with the first modification date, and it should work.
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