Move World Tools license to a new computer World Tools Forum

Hi,

I bought a new computer and need to move my World Tools over.
Since the new computer's dashboard shows an "Activate" button, I was expecting to find some sort of a deactivation procedure on the old computer's dashboard, but not so the case.

Anyway, when I click on "Activate", it says:
"Oops. Your license could not be found. Do you have an activation code?"

Then I click "no", because I never received one. The license was activated on the old computer through the dashboard.
Afterwards I click on "Transfer your license to another computer". That will open the contact form here on the web site. I sent an email explaining my situation, but never received a reply.

What to do?
Thanks.