Installation issue - CC2014 World Tools Forum

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Installation issue - CC2014
10/28/2015
2:03 pm
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FD
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10/27/2015
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I purchased the World Tools  plugin for CC2014x64 but I am unable to activate. When I open InDesign and
choose activate, I am given a screen that says that the link is no longer
valid with the following text:

The document name you requested (

) could not be found on this server.
However, we found documents with names similar to the one you requested.
Available documents:

I also tried signing in to the InTools dashboard and it says that I have
no internet access which I most certainly do. Does anyone know any workarounds?

 


 

10/29/2015
2:54 am
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Harbs
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12/19/2010
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You need to use the Dashboard to activate.

 

To activate please do the following:
1) Install the plugin
2) Within InDesign open the In-Tools Dashboard (InTools > InTools Dashboard)
3) Login using the account that was used to purchase the plugin
4) Click activate next to the plugin listing

01/14/2016
5:45 am
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martinh
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02/16/2015
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I bought a license for World Tools Pro but it appears to operate as the basic version, eg, no CJK panels etc.
I'm not sure if there is a clash or conflict going on somewhere as the dashboard reveals expired demos not allowing me to activate them.

08/07/2016
10:37 am
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lokbi
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Having the same issue here. The dashboard says the plugin has not been installed although I am pretty sure that it has been installed, and I cannot find any button to activate it. Restarting InDesign doesn't help either. I spent money on it because I need this plugin so much. Does anyone know how to solve the problem?

08/07/2016
2:52 pm
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Harbs
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08/07/2016
10:29 pm
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lokbi
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Thanks, Harbs! Installed the fix and it works! :)

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